What should I do first when a tire blows out?
Hold the wheel straight, ease off the gas and don't brake hard. Let the car slow down, then pull as far off the road as you can and turn on your hazards.
Is it safe to change a tire on the side of the road?
Not next to moving traffic. On a highway or interstate, or anywhere you feel unsafe, call 911 first: we're a tire service, not an emergency service.
In Tennessee you can also dial *847 for the Highway Patrol, or 511 for TDOT's HELP trucks on I-40, I-55, I-240 and SR-385 in Memphis. Wait well away from traffic, behind the guardrail, or stay buckled in with your hazards on. Once you're safe or moved off the road, call us. Our tech checks the spot first and may ask to move the car before working on it.
Can you put my spare tire on?
Yes, we take the flat off and put your spare on. Spares often sit low on air for years, so it's worth checking yours too.
What if I don't have a spare, or it's flat too?
Tell us your tire size when you call. We tell you if we can fix your tire there or bring a tire that fits.
Many newer cars come with a repair kit instead of a spare. That's fine: we can work with the tire on the car. See flat tire repair.
Can you come to my job or my home?
Yes. Roadside means wherever the car is: the parking lot at work, your driveway or the street outside.
Questions people ask
How far can I drive on a donut spare?
Not far, and not at highway speed. Check the limits printed on the spare or in your owner's manual; many say 50 mph. Get the flat fixed or replaced soon.
Where should I wait while the tire is changed?
Away from traffic. On a busy road, stand well back behind the guardrail, or stay buckled in with your hazards on, whichever is safer where you are.
Do you change tires at night?
Call (901) 623-7135 to check if we can come out now.
My car has locking lug nuts. Is that a problem?
Tell us when you call. On most cars the key for the locking lug nut is in the glove box or with the jack, so look for it first.
Should I call my insurance roadside plan instead?
That's up to you. Some plans cover a spare change. If you'd rather have us, call us.